There’s a big push to streamline facilitation, to run faster workshops, reduce prep time, and reuse the same agenda with every client. But that approach only gets you so far. Especially when your stakeholders have high pressure, high expectations, and aren’t always clear about what they actually need.
In this live training, I’ll walk you through the questions I use in every single stakeholder prep call. These questions help uncover what’s really going on beneath the brief, so your workshop is set for success, before you ever step into the room.
Here's what you’ll learn:
- The 11 stakeholder questions I never skip and why they often change the entire design of my workshops
- Why skipping this part of prep can lead to “meh” workshops and outcomes
- How to confidently guide stakeholders who give vague (or confusing) answers
- Real examples from my own client calls, and what I look (and listen) for between the lines
- Sneak peek of the prep frameworks I use behind the scenes on high-profile projects
Meet your trainer, Dee Scarano:
Hey! I’m Dee Scarano, an Innovation Coach & Executive Facilitator with 17 years of experience in UX design, product strategy, and Design Sprints. Over the years, I’ve worked with teams at Google, Twitter, LEGO, Microsoft, Lufthansa, and many others. I’ll share the neuroscience insights that have changed how I design and run custom workshops and how you can use them to elevate your facilitation to the level of an elite, industry-leading facilitator.