Have you ever walked into a workshop and been hit with an unexpected curveball? You know the ones:
- Arrived and there was no whiteboard
- No one wanted to be there
- The key stakeholder left halfway
- People argued instead of voting
- Time ran out and you lost control of the group
- The client brought ball point pens instead of Sharpies
Now, imagine you'd known in advance that disaster was coming. What might you have done differently? You can’t predict everything—but most curveballs can be avoided with simple, practical steps.
Here's what you’ll learn:
- How to recover when things go off track
- How to prepare for common workshop curveballs
- Essential questions that reveal potential pitfalls before they happen
- Simple steps to combat disaster and regain confidence in the room
- How to deal with difficult participants and get them on your side
Meet your trainer, Dee Scarano:
Hey! I’m Dee Scarano, an Innovation Coach & Executive Facilitator with 17 years of experience in UX design, product strategy, and Design Sprints. Over the years, I’ve worked with teams at Google, Twitter, LEGO, Microsoft, Lufthansa, and many others. I’ll share the neuroscience insights that have changed how I design and run custom workshops and how you can use them to elevate your facilitation to the level of an elite, industry-leading facilitator.